Refund policy

Welcome to Baking Love! By accessing and using this website, you agree to the following Terms and Conditions. Please read them carefully before placing an order.

To place an order on our website, you must be at least 18 years old and provide accurate information during the purchase process.

Products and Images

The product images on our site are for illustrative purposes only. While we strive to provide accurate product descriptions, slight variations may occur due to the handmade nature of our products.

Orders and Payments

All orders are processed once payment is confirmed. We accept credit cards, debit cards, and other payment methods available at checkout. The total amount will be displayed before the purchase is completed.

Order Changes and Cancellations

Once an order is confirmed, it cannot be changed. If you wish to cancel your order, please contact us within 12 hours of purchase. Cancellations may be subject to an administrative fee.

Delivery Policy

We deliver to Gold Coast region. Delivery times vary depending on the location and product availability, always respecting our agreed time frames. We are not responsible for delays caused by external factors (e.g., weather conditions, traffic, etc.).

Returns and Refund Policy

Due to the perishable nature of our products, we do not accept returns. However, if there is an issue with your order, such as incorrect or damaged items, please contact us within 24 hours of receipt. We will review the issue and, if applicable, provide a refund or replacement.

Personal Data

Your personal data is collected and processed in accordance with our Privacy Policy. We do not share your information with third parties without your consent.